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F.A.Q & Contact Information

Our Products

About Free Shipping offers:

Available shipping options and locations are displayed at checkout.

If you are eligible for free shipping, please select this option.

If you are an existing customer, please contact our office for your shipping options.  

I can't Find the Product Online

Not all of our products are currently available to purchase online.

If you wish to order a product that isn’t on our website, please contact our office and we will process the order for you.

I'm looking for a different scent/flavour/colour

If you are looking for a scent or flavour that we currently don’t offer online, please contact us as not all of our products are currently available online. 

 

Product Queries
If you are unsure how to use any of products or would like more information on our products, please call us!
Product Feedback
We are always working on ways to improve our existing products and developing new products to meet the needs of our customers.

If you have any feedback on our products or suggestions on new products, we would love to hear them.

Simply fill out the contact form below and we will be in touch.

I'm looking to bulk buy products

We manufacture most of our products, so we can customise the volumes or concentrations of our products for you.

Please contact us to discusss what we can do for you.

My Orders

About Free Shipping offers:
Available shipping options and locations are displayed at checkout.

If you are eligible for free shipping, please select this option.

If you are an existing customer, please contact our office for your shipping options.  

WIC's Existing Customers
For account or existing order enquiries, please contact our office on 08 9309 2998
I've placed my order but when will it arrive?

We endeavour to dispatch products within 24 hours during business hours.
Due to supply and demand, public holidays our dispatch times may vary, please contact us to confirm your estimated delivery

My Account

Invoice & Order Queries

Please contact our office for any invoice, order or sales enquiries. 

Contact Us

I would like to open an account

If you would like to open an account with us, please contact our office to process a new account application.

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Office Hours

Monday – Friday: 8am – 4:30pm  

Call Us

For sales, accounts, delivery & general enquiries.

08 9309 2998

Email Us

admin@wics.com.au

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Live Chat Support

Live chat is currently offline. Please call or email us. 

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