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F.A.Q & Contact Information
Our Products
About Free Shipping offers:
Available shipping options and locations are displayed at checkout.
If you are eligible for free shipping, please select this option.
If you are an existing customer, please contact our office for your shipping options.
I can't Find the Product Online
Not all of our products are currently available to purchase online.
If you wish to order a product that isn’t on our website, please contact our office and we will process the order for you.
I'm looking for a different scent/flavour/colour
If you are looking for a scent or flavour that we currently don’t offer online, please contact us as not all of our products are currently available online.
Product Queries
Product Feedback
If you have any feedback on our products or suggestions on new products, we would love to hear them.
Simply fill out the contact form below and we will be in touch.
I'm looking to bulk buy products
We manufacture most of our products, so we can customise the volumes or concentrations of our products for you.
Please contact us to discusss what we can do for you.
My Orders
About Free Shipping offers:
If you are eligible for free shipping, please select this option.
If you are an existing customer, please contact our office for your shipping options.
WIC's Existing Customers
I've placed my order but when will it arrive?
We endeavour to dispatch products within 24 hours during business hours.
Due to supply and demand, public holidays our dispatch times may vary, please contact us to confirm your estimated delivery
My Account
Invoice & Order Queries
Please contact our office for any invoice, order or sales enquiries.
Contact Us
I would like to open an account
If you would like to open an account with us, please contact our office to process a new account application.
Office Hours
Monday – Friday: 8am – 4:30pm
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Live Chat Support
Live chat is currently offline. Please call or email us.