Refund policy

Returns

If you are not happy with your WICS product it may be returned to us provided it meets the following criteria:

  • It is in a resalable condition (e.g – in the same condition in which you received it with no damage, it’s still sealed and in the box or packaging)
  • It is within 10 days of receiving the product
  • It was purchased from this website 
  • We have been notified of the return beforehand and provided you with a return address

Once we have received the product we will refund your purchase minus a 10% restocking fee if it meets the above criteria.

Please contact us to process the returns.